OnePlus says that it will fix a mysterious speed dial problem with next update
“For the past couple of days, the speed dial contacts are disappearing again and again. Every day all the contacts are getting erased in the speed dial list. Is anyone else also experiencing the same issue? Is there any reason for (sic) why this is happening? Request OnePlus team to fix the bug as it is very annoying when it happens every day.”-johnchristopher10, OnePlus forum
No one, at least not publicly, has been able to come up with a reason why this has started happening. For OnePlus users who are dismayed that their speed list contacts are vanishing every day, the why is much less important to them than getting the issue fixed permanently is. It will be interesting to see if this problem surfaces on the OnePlus 7 and OnePlus 7 Pro, both of which are expected to be released on May 22nd.